Privacy policy

Privacy Policy

Last updated: July 19 2025

 

Welcome to Zhmary (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Zhmary grocery and food delivery app, which operates exclusively in Afghanistan.

 


 

1. Information We Collect

 

 

a. Personal Information

When you register, place an order, or contact us, we may collect:

  • Full Name

  • Mobile Number

  • Delivery Address

  • Email Address (optional)

  • Payment Information (if applicable)

 

b. Device & Usage Data

 

We may collect non-personal information such as:

 

  • Device Type and Operating System

  • IP Address

  • App Interaction Logs

  • Location Data (only with your permission)

 


 

2. How We Use Your Information

 

We use your information to:

 

  • Process and deliver your orders

  • Communicate with you about your orders

  • Improve app functionality and user experience

  • Provide customer support

  • Inform you about promotions or app updates

  • Meet legal and regulatory obligations

 


 

3. Data Sharing and Disclosure

 

We do not sell or rent your information to third parties. We may share your data with:

 

  • Delivery partners to fulfill your orders

  • Payment processors for handling transactions securely

  • Government authorities only if legally required

 


 

4. Data Security

 

We implement technical and organizational measures to protect your data, such as:

 

  • Secure Socket Layer (SSL) encryption

  • Access controls for internal systems

  • Secure hosting infrastructure

  • Regular security updates and monitoring

 


 

5. Your Rights

 

You have the right to:

 

  • Access or update your personal information

  • Delete your account and data

  • Control your location permissions via device settings

 


 

6. Children’s Privacy

 

Zhmary does not knowingly collect data from individuals under the age of 13. If you believe a child has provided us with personal data, please contact us immediately.

 


 

7. Third-Party Services

 

Our app may use or link to third-party tools (e.g., payment gateways). We are not responsible for their privacy practices. Please review their policies directly.

 


 

8. Policy Updates

 

We may revise this Privacy Policy occasionally. All updates will be posted in the app. Your continued use of Zhmary after changes means you accept the updated policy.

 


 

9. Contact Us

 

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

 

Zhmary

Email: info@limeagency.net

Phone: +93 70 207 1287

Address: Kandahar, Afghanistan